Support Board
Date/Time: Sat, 23 Nov 2024 07:41:09 +0000
using multiple log ins
View Count: 2124
| [2013-06-27 18:41:51] |
| SHCM - Posts: 20 |
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I keep getting the error "logged in elsewhere" when trying to log into sierra on a different computer. It is the same username and password however the account number is different. I an using cts t4 to connect through sierra. It isn't sierras log in but cts. Cts said it is allowed on their end. Is this not allowed through sierra? Thanks
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| [2013-06-27 18:53:00] |
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It is most certainly allowed through Sierra Chart, but CTS is only going to allow one simultaneous connection per CTS T4 username to their system.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-06-27 21:20:25] |
| SHCM - Posts: 20 |
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Ok thanks. Is there a way to specify an account number per window inside the one log in? The different windows would autotrade different account numbers and different programs.
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| [2013-06-27 22:07:14] |
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This is currently under development.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-06-27 22:19:55] |
| SHCM - Posts: 20 |
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Great, this would be very useful for our situation when it comes out. I didn't want to start another thread, but what is the progress on shortening the symbols from CTS? For example....to get a chart to load for ES on CTS using sierra I would have to type in "CME_Eq-ES-CME_20130300_ESH3" That is extremely long and I can't remember that. Typing ESH13 is easier. Thanks again. |
| [2013-06-27 22:46:31] |
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The symbols will not be shorter but they will look like this: ES.CME_20130300_ESH3.CME_Eq Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-06-27 22:49:15] |
| SHCM - Posts: 20 |
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ok thanks
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| [2013-06-27 23:35:55] |
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Sierra Chart provides easy ways to change the symbol of the chart. For example, there is the Associated Watch List: http://www.sierrachart.com/index.php?l=doc/doc_SwitchingSymbols.html#AssociatedSymbolList So you should not have to manually type the symbol. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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