Support Board
Date/Time: Sat, 23 Nov 2024 07:03:33 +0000
Charts stay stop and not show actual data
View Count: 1379
[2013-06-21 22:30:00] |
fspisem1 - Posts: 12 |
Now my chart stops around 9 a.m. Connection is OK. Could you tell me why charts stop and not runing with actual data? I have tried deleted all data downloads and again Open Intraday Chart, but this do not help. Thank you for answer. |
[2013-06-21 22:43:17] |
Sierra Chart Engineering - Posts: 104368 |
Please refer to help topic 3 here: Http://www.sierrachart.com/index.php?l=doc/helpdetails3.html We also see you are running an older Sierra Chart version. Please update by selecting Help >> Download Current Version. For further help please contact your broker or TransAct support. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-06-21 22:44:08
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[2013-06-23 20:34:28] |
Sierra Chart Engineering - Posts: 104368 |
It could be that you are looking at the June futures contracts. You need to rollover to September. Please follow these instructions: http://www.sierrachart.com/index.php?l=doc/doc_ChangingFuturesContract.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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