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Date/Time: Sat, 21 Dec 2024 18:06:48 +0000



Payment Not Updating Account?

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[2015-07-26 10:02:51]
User996983 - Posts: 6
I made payment for$18.00 . My trial ended and I purchased the software for one month. I have the receipt. My account status says 0.00 credit and I received the pop up that I have no days left. What am I missing?
[2015-07-26 11:07:43]
Sierra Chart Engineering - Posts: 104368
You need to restart Sierra Chart.

The ending date on your account is 2015-08-26 now.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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