Support Board
Date/Time: Sat, 21 Dec 2024 18:06:59 +0000
Request for extension on my trial
View Count: 1049
| [2015-07-25 20:01:13] |
| User371291 - Posts: 13 |
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Hi there, I was about to start a new account to get a trial, when I saw the notice stating that if I need an extension to request one on the support board. so please could you activate a new trial for me. Thank You and have a great day! Date Time Of Last Edit: 2015-07-25 22:17:02
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| [2015-07-25 21:46:20] |
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Your account has been activated and/or reset. A restart is necessary if Sierra Chart is already running. Exit the Sierra Chart charting and trading software by selecting "File >> Exit". Open Sierra Chart through the icon on your desktop or through the desktop Start menu. After your Sierra Chart usage time ends, you need to pay for additional usage time through "Help >> Add Usage Credit". Sierra Chart Support |
| [2015-07-26 15:27:21] |
| User37129 - Posts: 15 |
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Hi there, I opened Sierra Chart, and it will not connect, then I get this message which opened up in a new web browser: "You have 1 updated Account Support Ticket(s). -Your usage time has ended. You are in Free Mode. -Notice: Your account has 0 days of usage time left. You can purchase more usage time by selecting Help >> Add Usage Credit on the menu. If you cannot make a payment, use the Emergency Account Activation feature on your account. After going to that page you will see this link available. " Please can you assist in rectifying this situation. My email is tydomtestudeer@gmail.com and my user name is budfox. I am the original poster. Thank You, Bud Fox. |
| [2015-07-26 21:29:58] |
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You have more than one Sierra Chart account. We activated the account that you used for the first post. The Account Name is: hupfield Follow the instructions here to use this account: http://www.sierrachart.com/index.php?page=doc/LoginInstructions.php#DifferentAccountName Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-07-26 21:30:25
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