Support Board
Date/Time: Sat, 21 Dec 2024 18:09:08 +0000
SC crashing on removal of deleted Study Overlay Chart
View Count: 1376
| [2015-07-25 16:41:57] |
| calitrader - Posts: 28 |
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I have a reproducible error that causes the SC application to crash. I have a chart that was deleted out of the chart book that still had a StudyOverlay reference on another chart till in the book. When I try to remove that study and commit/close the Study settings window the application crashes 10 times out of 10 times. Can you please help me?
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 SCcrash.png / V - Attached On 2015-07-25 16:41:22 UTC - Size: 46.62 KB - 302 views |
| [2015-07-25 16:44:41] |
| calitrader - Posts: 28 |
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Added addition crash detail screenshot
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| SCcrash01.png / V - Attached On 2015-07-25 16:44:08 UTC - Size: 29.68 KB - 301 views |
| [2015-07-25 18:58:44] |
| calitrader - Posts: 28 |
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Is it possible for a chart to become corrupt? I was having other issues with that chart beyond just that indy so I copies a similar chart and just recreated the chart I was having the issue with. Chris |
| [2015-07-25 21:24:31] |
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We have tested this just now and cannot duplicate the problem. Are you still able to duplicate this problem using other charts by doing what you have described? Are you running any custom studies? Refer to help topic 17: Http://www.sierrachart.com/index.php?page=doc/helpdetails17.html The chart by itself cannot become corrupt but a custom study that has a bug in it can corrupt memory. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-07-25 22:10:41] |
| calitrader - Posts: 28 |
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Thanks for your reply. After spawning a new chart off a similar one and closing the original, I can't reproduce this issue. Please close this SR.
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