Support Board
Date/Time: Sat, 21 Dec 2024 18:30:49 +0000
GFQ5 Feeder Cattle
View Count: 1011
| [2015-07-08 19:26:59] |
| User438810 - Posts: 50 |
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I try to delete and dload all data with volume back adjusted rollover using 99 days to load and the chart keeps trying to dload endlessly and never loads the data. Any suggestions?
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| [2015-07-08 20:31:28] |
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Would it be all right if we call you today and look into this problem using remote assistance?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-07-08 20:49:22] |
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We were able to duplicate this problem. We will solve this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-07-08 21:04:46] |
| User438810 - Posts: 50 |
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Ok. If you need to call me, let me know.
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| [2015-07-08 21:23:37] |
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There is no need for us to call. We will have this solved by the end of the day and let you know by updating this thread.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-07-09 05:28:06] |
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This problem is now solved. Update Sierra Chart to the latest prerelease with Help >> Download Prerelease. If you already have that version download again because it has been changed. Here are instructions: https://www.sierrachart.com/index.php?page=doc/download.php#FastUpdate Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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