Support Board
Date/Time: Sat, 21 Dec 2024 18:23:53 +0000
Dow & Russell Futures
View Count: 912
| [2015-03-16 15:26:29] |
| User55143 - Posts: 13 |
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I noticed a few weeks back that the Russell & Dow intraday futures are not updating. I am constantly having to delete and re-download to bring them up to date. I thought an update would fix the problem, but it has not. For nearly 2 years everything worked properly and now it is not. This has become quite annoying. Please look into this and fix the problem. TIA |
| [2015-03-16 17:22:22] |
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Please restart Sierra Chart, open a chart for the symbol in question and post the message log following the steps here: https://www.sierrachart.com/index.php?page=PostingInformation.php#log Sierra Chart Support |
| [2015-03-16 17:55:29] |
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Provide a copy of the Message Log, by following these instructions: http://www.sierrachart.com/index.php?l=PostingInformation.php#log Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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