Support Board
Date/Time: Sat, 21 Dec 2024 18:08:24 +0000
Using my CQG QTrader Feed on Sierra Chart
View Count: 2267
| [2015-03-10 19:10:51] |
| User77409 - Posts: 2 |
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Hello Support, I'm currently a CQG Qtrader customer, and I wanted to use my CQG feed on Sierra Chart, but sierra chart tells me: Your current service package does not support this function. Select 'Help >> Account Control Panel' to change your package. | 2015-03-10 19:09:59 * I don't understand what I'm supposed to do, I don't want to pay for CME data twice, I wanted to be able to log on to one platform or the other. |
| [2015-03-10 19:40:52] |
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Restart Sierra Chart and on the login window enable "Force Login".
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-03-10 19:54:04] |
| User77409 - Posts: 2 |
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It disconnects and reconnects and doesn't give me a data log like it normally does... What now?
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| [2015-03-10 20:04:16] |
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Provide a copy of the Message Log, by following these instructions: http://www.sierrachart.com/index.php?l=PostingInformation.php#log Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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