Support Board
Date/Time: Fri, 29 Nov 2024 18:49:34 +0000
Bug Report for Sierra Chart
View Count: 1122
| [2015-02-13 06:51:29] |
| User38993 - Posts: 61 |
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Hi Orders and Positions keep disappearing even when "Always on top" is checked. This usually happens right after I start Sierra Chart. When I uncheck "Always on top" and recheck then it works fine. Very smallbug, but quite annoying. Just to let you guys know |
| [2015-02-13 07:54:40] |
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We do not think we can do anything about this in your case because this is almost certainly going to be an operating system level issue. And we do not notice this behavior. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-06-07 13:45:08] |
| User225841 - Posts: 4 |
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I use SC Data - All Services and in the last two days the charts seem to be losing connection repeatedly. I get a lot of downloading historical data messages popping up on charts. Is there a problem with the feed from SC Data - All Services? (I'm not having any problems with other programs including a MT4 Platform that is also running) Thanks Michael (airm0n47@live.com)
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| [2022-06-07 15:25:29] |
| John - SC Support - Posts: 36350 |
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There has been an issue with FOREX and CFD data from FXCM lately. But other than that, there are no data issues.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-01-21 15:27:20] |
| hafebem578@vingood.com - Posts: 2 |
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hey, I have experienced a bug in terms of the volume per bar I can only set. In the case of MANAUSDT-PERP-BINANCE, there is a high volume per bar required, but sierra charts limits the "volume per bar" setting in the bar-period tab to 2147483647, you can't go above that number. It would be good if this bug would be fixed, so that you can enter a bigger number than that. thank you |
| [2023-01-23 16:50:41] |
| John - SC Support - Posts: 36350 |
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You need to use the Volume and Open Interest Multiplier to reduce the size of the values so you can view them. You just have to keep in mind that you have adjusted the volume by this amount. Refer to the following: Chart Settings: Volume and Open Interest Multiplier (Chart >> Chart Settings >> Symbol >> Symbol Settings menu) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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