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Date/Time: Sat, 23 Nov 2024 18:56:32 +0000



Post From: log in

[2013-07-26 15:27:55]
Sierra Chart Engineering - Posts: 104368
Your Sierra Chart account is paid as you said. It sounds as though you are having trouble connecting to the Data or Trade service. Could you please provide a copy of the Message Log, by following these steps:
https://www.sierrachart.com/index.php?l=PostingInformation.php#log
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing