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Date/Time: Fri, 27 Sep 2024 03:55:08 +0000



Post From: Time and Sales request.....

[2013-07-24 16:24:16]
Sierra Chart Engineering - Posts: 104368
In regards to difficulties with CTS FIX, please start a new thread on this support board with details of the problem so we can look into it. We certainly do not want you to have a "horrible time" with that. The intention is for it to eliminate problems.
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In response to post #12 about comparing Time and Sales data using IQ Feed data between different programs, there really is no chance at all that any data would be lost from the IQ Feed data feed within Sierra Chart. We see that you are not using any filtering or combining options. So not quite sure what the problem would be. The only reasonable explanation is there is a variation in the data being transmitted by the IQ Feed client software to each program.

Another possibility is you do not have Global Settings >> Data/Trade Service Settings >> Number of stored Time and Sales Records set high enough. Make sure it is 5000.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2013-07-24 16:38:43