Support Board
Date/Time: Sat, 23 Nov 2024 18:01:18 +0000
Post From: CTS T4 Service: Exception caught in OnChartDataComplete: Buffer cannot be null.
| [2013-07-23 23:26:07] |
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The problem which makes this really impossible for us to resolve is that is not possible for us to request less than one whole day of data at a time in the case of CTS. So when that data finally arrives and is processed, the most recent trading activity is missed. If we try to fill in that missing data, we have to ask for another whole day of data. So there is no way to solve this. If CTS adopts the GSP protocol for historical data, then this issue would not exist. We have pointed this out to CTS, but at this time they are not willing to make any changes. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-07-23 23:28:18
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