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Date/Time: Sat, 23 Nov 2024 16:46:08 +0000



Post From: problem connectin to FXCM FIX Trading

[2013-07-23 17:08:44]
Sierra Chart Engineering - Posts: 104368
Are you connecting to FXCM with Sierra Chart from more than one copy of Sierra Chart? You can only have a single connection to FXCM using FIX.

In order for us to help with this, we will need to actually get the connection information that FXCM provided you and test them.

You can start an Account Support ticket here and provide them to us:
https://www.sierrachart.com/usercp.php?page=SupportTickets

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing