Support Board
Date/Time: Sat, 23 Nov 2024 17:02:41 +0000
Post From: Symbol Error, trouble loading chart data
| [2013-07-15 19:43:56] |
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Yes we know. This is why we said this: We want you to use a FIX connection. We do not know what the source of this problem is. It is not making any sense to us.
On the T4 connection that you have difficulty with, it uses a third-party API component which we have no control over. We do not know the reason for this problem. For more information refer to help topic 76 here: Http://www.sierrachart.com/index.php?l=doc/helpdetails76.html Use the new FIX connection and you will not have difficulties. The connection you are having a problem with, is being phased out. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-07-16 08:27:00
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