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Date/Time: Sat, 23 Nov 2024 19:25:49 +0000



Post From: Bitcoin Trading Order not executed: Orders Info request failed result":"error","error":"Identifi

[2013-07-14 23:07:46]
Sierra Chart Engineering - Posts: 104368
As we have documented here:
http://www.sierrachart.com/index.php?l=doc/Bitcoin.php#MTGoxTrading

The interface that MTGox and other Bitcoin exchanges provide for trading is substandard so they are not entirely reliable.
Here is a quote:
We want to make a comment about Bitcoin trading in general. Sierra Chart is a very reliable high-performance trading platform. The types of trading interfaces provided by Bitcoin exchanges at the time of this writing, are substandard. They are far from the capabilities, structure, and data organization required for reliable and trouble-free trading. This does not mean that the integration to MTGox is unreliable, it is as best as we can make it, but it is nowhere near the kind of quality that would be obtained when using a FIX connection and performing trading through major exchanges like the CME or NYSE.

We encourage Bitcoin exchanges to adopt GSP in order to provide the necessary interface required by Sierra Chart for reliable integration. Sierra Chart will not be adding support for trading with any other Bitcoin exchanges, unless they make substantial improvements with their functionality or adopt GSP (General Data and Trading Service Protocol) or make some kind of effort to work with us.

We will check on what this might be from and see what we can do.


Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing