Support Board
Date/Time: Sat, 23 Nov 2024 14:29:17 +0000
Post From: some of the charts got deleted from the chartbook when my computer crashed
[2013-07-11 09:23:42] |
Sierra Chart Engineering - Posts: 104368 |
If you have looked through the backup Chartbooks and neither them or the current Chartbooks have the charts that you need, then we have no further advice. We can tell you, that it makes no sense that once a Chartbook is saved, that charts are going to disappear from it even if there is a computer crash. Unless somehow the file became corrupted. In which case you should then go back to a system backup to recover a prior version of the Chartbook. You are responsible for making backups of your system. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |