Login Page - Create Account

Support Board


Date/Time: Sat, 23 Nov 2024 14:20:06 +0000



Post From: CTS T4 demo feed connection problem

[2013-07-09 20:20:33]
Sierra Chart Engineering - Posts: 104368
We can see you are using the T4 simulation server.

The only other explanation that we can offer is that either the Username or Password in the Connection Details frame in File >> Data/Trade Service Settings are not exactly correct. These need to be your T4 Username and Password.

This error shown in the Sierra Chart message log "Error getting server config details. " is from the T4 system.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2013-07-09 20:22:15