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Date/Time: Fri, 27 Sep 2024 07:18:13 +0000



Post From: chandlestick bars not updating

[2016-02-05 04:16:38]
Sierra Chart Engineering - Posts: 104368
For a missing data issue, refer to:
https://www.sierrachart.com/index.php?page=doc/doc_HistoricalIntradayData.html#MissingOrIncompleteIntradayChartData

Also follow the instructions here to reduce the amount of data downloaded:
Interactive Brokers Trading Service: Slow Historical Data Downloading


If there still is a problem provide an image of the chart by following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#Image

And post a copy of the Message Log by following these instructions here:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing