Support Board

Date/Time: Fri, 27 Sep 2024 07:28:12 +0000

Post From: Datafeed Issues

[2016-02-04 08:46:13] Link To Thread - Link To Post [Go To First Post]
Jens89 - Posts: 1
Hello Sierrachart, I have a lot of issues with the datafeed for mainly calendar spreads. eg Most of the calendar spreads on WTI function but none of the Brent would come up. I always get the same notification that the download has failed. This would also be the case for other commodities were spreads for some months do come up but others don`t. Another issue I would have is that, also for some oil futures charts, when I select a daily chart, I have the most updated price. When I change to a higher time frame, eg 10 minutes or 1 hour, I only have prices up till a couple of months ago. In one instance when changing to the higher timeframe I had the price up till 28-11-2015. Thank you very much in advance for your assistance. Kind regards, Jens