Support Board

Date/Time: Sat, 23 Nov 2024 11:35:18 +0000

Post From: Cannot connect to CTS

[2013-07-01 18:10:29] Link To Thread - Link To Post [Go To First Post]
Zosimus - Posts: 345
I opened a practice account at CTS. I followed all the instructions for connecting SC to CTS but the status bar is red and I get no live feed. The Symbols list is populated. In the DTS I chose the CTS T4 [trading] service. When I log with the T4 platform I do get live feed. Here is the Message Log: Software version: 990 \| 2013-07-01 14:03:25 Current Service Package: 5 \| 2013-07-01 14:03:25 Usage end date: 2013-11-16 \| 2013-07-01 14:03:25 Sierra Chart Historical Data Service is included. \| 2013-07-01 14:03:25 Active service: CTS T4 \| 2013-07-01 14:03:25 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) \| 2013-07-01 14:03:25 2013-07-01 21:03:25 Local computer clock time \| 2013-07-01 14:03:25 2013-07-01 18:03:25 GMT time \| 2013-07-01 14:03:25 2013-07-01 14:03:25 Time zone adjusted time \| 2013-07-01 14:03:25 Time difference to server time: 1 seconds. \| 2013-07-01 14:03:25 Program path: C:\SC_TST\ \| 2013-07-01 14:03:25 Data Files path: C:\SC_TST\Data\ \| 2013-07-01 14:03:25 OS Version Number: 6.1 \| 2013-07-01 14:03:25