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Date/Time: Sat, 23 Nov 2024 10:52:36 +0000



Post From: LMAX Data

[2013-06-27 15:09:18]
iwahc57 - Posts: 6
Hello SC Support
I've experienced a problem w v991/992 LMAX / Win7x32
SC connects to the service w a huge time out

Software version: 991 | 2013-06-27 07:33:56
Current Service Package: 3 | 2013-06-27 07:33:56
Usage end date: 2013-07-26 | 2013-06-27 07:33:56
Sierra Chart Historical Data Service is included. | 2013-06-27 07:33:56
Active service: LMAX Data | 2013-06-27 07:33:56
Time Zone: +01:00:00 (GMT+00BST+01,M3.5.0/01:00,M10.5.0/02:00) | 2013-06-27 07:33:56
2013-06-27 06:33:56 Local computer clock time | 2013-06-27 07:33:56
2013-06-27 06:33:56 GMT time | 2013-06-27 07:33:56
2013-06-27 07:33:56 Time zone adjusted time | 2013-06-27 07:33:56
Time difference to server time: 5 seconds. | 2013-06-27 07:33:56
Program path: C:\SierraChart\ | 2013-06-27 07:33:56
Data Files path: C:\SierraChart\Data\ | 2013-06-27 07:33:56
OS Version Number: 6.1 | 2013-06-27 07:33:56
....
Socket receive error: Windows error code 10053: Программа на вашем хост-компьютере разорвала установленное подключение. | 2013-06-27 07:36:48
Socket closed. No error. | 2013-06-27 07:36:57
LMAX Data: Lost the connection to the server. | 2013-06-27 07:36:57
Connection to the service has been lost or not completed. | 2013-06-27 07:36:58
LMAX Data: Disconnected from the market data server. | 2013-06-27 07:37:18
Will reconnect to the server in 5 seconds. Select File >> Disconnect to prevent further connection attempts. | 2013-06-27 07:37:18

Also SC hangs for a number of minutes when downloading a history data:
http://savepic.org/3810656.png

What should I do to resolve it? Thank you.

image27-06-2013 13-17-40.png / V - Attached On 2013-06-27 15:05:36 UTC - Size: 77.47 KB - 526 views
attachmentMessage Log 2013-06-27 063356.log - Attached On 2013-06-27 15:05:59 UTC - Size: 19.12 KB - 674 views
attachmentMessage Log 2013-06-27 131314.log - Attached On 2013-06-27 15:06:33 UTC - Size: 15.14 KB - 693 views