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Date/Time: Sat, 23 Nov 2024 13:32:19 +0000



Post From: StopLimit has no Limit price (TransAct)

[2013-06-25 23:05:01]
Sierra Chart Engineering - Posts: 104368
Just for the completness.. in this Trade Activity Log it can be clearly seen that TransAct fills the order at a different price which is a serious error

We do see this. Please contact TransAct Support about this. The order prices that you see in the Trade Activity Log are unmodified from TransAct.

Update: We have seen the log files you sent for this and we have forwarded them to TransAct.

So there is no need to contact them anymore. We have already sent them to the engineer there.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2013-06-26 00:36:56