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Date/Time: Sat, 23 Nov 2024 10:51:09 +0000



Post From: tool bar setting + Data setting not persistent after update & restart

[2013-06-22 11:46:56]
Sierra Chart Engineering - Posts: 104368
1. We already answered this in post #11:

You cannot get CFD data with the Sierra Chart Historical Data Service. In File >> Data/Trade Service Settings >>Historical Data Service Settings , enable Use Primary Service Server.
We also assume that you know that the main Service has to be set to SC Forex Data (FXCM).

2.Correction: The maximum setting is going to be 10000. If you go higher than this, it will default to 93.

3.We never said any such thing. We have made it very clear that this is a Microsoft bug and we cannot do anything about it. Thinking about this some more, the ToolBar data is stored separately for each installed copy of Sierra Chart. There is no solution to this at this time. It is a Microsoft bug that we have no control over. Longer-term, it will be resolved when we no longer rely upon the Microsoft framework for the ToolBar. Please do not bother us with this any longer. We understand the concern. But it is out of our control and we understand the stupid Microsoft bug that exists, and their inability resolve simple problems, and the stupid engineering practices that Microsoft has. At the moment we can do nothing about this.


Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2013-06-23 01:35:57