Login Page - Create Account

Support Board


Date/Time: Sat, 23 Nov 2024 09:13:14 +0000



Post From: log off issues

[2013-06-19 19:53:30]
Sierra Chart Engineering - Posts: 104368
Order entry through the Sierra Chart Trade DOM definitely should not be cumbersome. Here is the documentation for it:
http://www.sierrachart.com/index.php?l=doc/doc_ChartTrading.html#TradeDOM

Order entry is a single click and you can modify an order by dragging the order. You can cancel an order with a single click. So you may not be following the proper procedure. Please describe in which way it is "cumbersome" so we can explain the proper operation. You may not be doing it in the most efficient way.

We have received recent good feedback for the Trade DOM. So you should not be having difficulties. Attached Orders configuration may be a little different than what you are used to, but once you understand how they work they are straightforward.

We will make some adjustments to the notifications to resolve the problem where you have not been using Rithmic for 10 days and are still getting notice.


Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2013-06-19 19:57:29