Support Board
Date/Time: Sat, 23 Nov 2024 08:41:43 +0000
Post From: log off issues
| [2013-06-19 18:22:22] |
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Please understand, that it is necessary that our users are trading when using Rithmic. Otherwise Rithmic may prevent Sierra Chart users from using their system. This is the reason why you are getting this notice and being disconnected. Therefore, you need to start submitting orders from Sierra Chart. If you just want to submit a Limit order and cancel it, you can do that. Here is the trading documentation: https://www.sierrachart.com/index.php?l=doc/doc_Trading.html Now if you are trading from another application on your Rithmic account, this is fine. What you can do to prevent Sierra Chart from giving you this message, is make order modifications and cancellations from Sierra Chart charts and Trading DOMs. We will make sure in the next release, that those are monitored for as well to prevent this message from showing. If you are not actually trading using your Rithmic account at all, then our advice is to discontinue the use of Rithmic from Sierra Chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-06-19 18:24:08
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