Support Board
Date/Time: Sat, 23 Nov 2024 07:18:56 +0000
Post From: can't get my charts back up
| [2013-06-18 16:58:15] |
| Barbara Tobias - Posts: 35 |
|
I tried to download the new version - this is what I get ... nothing!!! and now a totally blank screen - my data is gone Software version: 650 | 2013-06-18 09:48:48 Usage end date: 2014-03-13. Current service package: 1 | 2013-06-18 09:48:48 Active service: Interactive Brokers | 2013-06-18 09:48:48 Time zone: -7:00:00 (PST-08PDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2013-06-18 09:48:48 Local computer clock: 2013-06-18 09:48:48 UTC: 2013-06-18 16:48:48 Time zone adjusted: 2013-06-18 09:48:48 | 2013-06-18 09:48:48 Program path: C:\SierraChart\ | 2013-06-18 09:48:48 Data Files path: C:\SierraChart\Data\ | 2013-06-18 09:48:48 OS Version Number: 5.1 | 2013-06-18 09:48:48 Added settings for 0 out of 0 global symbol settings. | 2013-06-18 09:48:49 Connecting to data feed server localhost port 7496... | 2013-06-18 09:48:54 Using client version 46. Waiting for acceptance... | 2013-06-18 09:48:54 TWS server version: 67 | 2013-06-18 09:48:54 Connected to data feed server. | 2013-06-18 09:48:54 Next valid order ID: 1 | 2013-06-18 09:48:54 Message from IB: Market data farm connection is OK:usfuture.il. IB Error Code: 2104. Request ID: -1. | 2013-06-18 09:48:54 Message from IB: Market data farm connection is OK:usfuture. IB Error Code: 2104. Request ID: -1. | 2013-06-18 09:48:55 Message from IB: Market data farm connection is OK:cashfarm. IB Error Code: 2104. Request ID: -1. | 2013-06-18 09:48:55 Message from IB: Market data farm connection is OK:usfarm.us. IB Error Code: 2104. Request ID: -1. | 2013-06-18 09:48:55 Message from IB: Market data farm connection is OK:usopt. IB Error Code: 2104. Request ID: -1. | 2013-06-18 09:48:55 Message from IB: Market data farm connection is OK:usfarm. IB Error Code: 2104. Request ID: -1. | 2013-06-18 09:48:55 Next valid order ID: 1 | 2013-06-18 09:48:55 Currently no data in file to display. Will start download and updates. C:\SierraChart\Data\Futures.cht | 2013-06-18 09:49:06 Error while getting daily download information from file: File does not exist. C:\SierraChart\Data\FUTURES.dly | 2013-06-18 09:49:07 The historical daily data download for Futures did not start and another download has already begun. | 2013-06-18 09:49:07 Starting updates for: FUTURES | 2013-06-18 09:49:07 Subscribing to symbol: FUTURES SecType: STK Exchange: SMART Currency: USD | 2013-06-18 09:49:07 Symbol Error: FUTURES is unknown, unavailable, or improperly formatted. | 2013-06-18 09:49:07 Symbol Error: FUTURES is unknown, unavailable, or improperly formatted. | 2013-06-18 09:49:08 Currently no data in file to display. Will start download and updates. C:\SierraChart\Data\Futures.cht | 2013-06-18 09:50:58 A request for the latest software update has been made. | 2013-06-18 09:54:54 Downloading.... You can continue to work during the download. | 2013-06-18 09:54:54 An existing download is in progress, it has been canceled. | 2013-06-18 09:57:06 A request for the latest software update has been made. | 2013-06-18 09:57:06 Downloading.... You can continue to work during the download. | 2013-06-18 09:57:06 HTTP request #2 returned the following error: (12017) The operation has been canceled | 2013-06-18 09:57:07 Failed to download software update due to an error. Request ID: 2. | 2013-06-18 09:57:07 |