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Date/Time: Sat, 23 Nov 2024 07:30:51 +0000



Post From: Connection Issues

[2013-06-18 04:31:37]
Sierra Chart Engineering - Posts: 104368
If you still have trouble connecting, we definitely believe it is due to firewall.

However, as an alternative you can go back to version 976:
http://www.sierrachart.com/downloads/976SierraChartSetup.exe

Make sure you install it into the proper folder. In Sierra Chart, select Window >> Show/Hide Message Log. At the top of the log you will see a line that says Program Path. That is the folder you need to install it into.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing