Support Board
Date/Time: Sat, 23 Nov 2024 07:47:29 +0000
Post From: Connection Issues
| [2013-06-12 04:18:05] |
| |
|
I'm using the latest versions of both - 5.5.1 on TransAct and 984 on Sierra Could you update to the latest release of Sierra Chart by selecting Help >> Download Current Version. Let us know if you still have trouble connecting. The firewall problem should be solved. The TransAct bridge should be bypassing the firewall.
sometimes it manages to connect but most of the time not. today for example I couldn't connect at all, only after disabling windows firewall Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |