Support Board
Date/Time: Sat, 21 Dec 2024 18:33:47 +0000
Post From: download evening session
| [2015-04-10 17:01:31] |
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Refer to help topic 7.1: Http://www.sierrachart.com/index.php?page=doc/helpdetails7.html This must be an issue on the Interactive Brokers side. Therefore, we recommend changing to Sierra Chart service package 3 so most of the historical data is downloaded from the Sierra Chart Historical Data service which is much faster and more reliable. Let us know if you like us to do that. If you are not sure as to the reason for the problem, at the time you have the problem post a copy of the Message Log: https://www.sierrachart.com/index.php?page=PostingInformation.php#log Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-04-10 17:01:41
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