Support Board
Date/Time: Wed, 11 Dec 2024 23:28:20 +0000
Post From: Live Data Feed Issues
| [2024-12-02 19:05:08] |
| John - SC Support - Posts: 36626 |
|
You are setup to get your live data for the CME Group from our Denali Exchange Data Feed. You need to continue to do so, as we do not have connectivity with CQG for data for the CME Group and EUREX. You should be selecting "CQG WebAPI" for the "Current Selected Service" in Sierra Chart. The particular error you are stating is not familiar. Can you please get us your Message Log or a screenshot of the error you are getting. You should not be getting any errors if you are getting your data from us and trading with CQG. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |