Support Board
Date/Time: Sat, 23 Nov 2024 11:41:41 +0000
Post From: Data is delayed
| [2024-11-18 17:04:11] |
| John - SC Support - Posts: 36238 |
|
EurexTrader: Your CME Group data is delayed because you have not connected to your live, funded, futures trading account within the past 30 days. As such, your "Verified Until" date is now expired (in the past), as it is showing as "2024-11-16". You can view this date at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges Once you connect to your live account, your "Verified Until" date will update to 30 days in the future and you will then be getting the real-time data again. Refer to the following for instructions on connecting once a month to your live account: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |