Support Board
Date/Time: Sat, 23 Nov 2024 12:42:10 +0000
Post From: Withdraw excess funds
| [2024-11-18 14:28:55] |
| John - SC Support - Posts: 36238 |
|
Before we do this, we want to point out that you have 83 days of Usage Time remaining. We refund Usage Time in whole month (31 day) increments, therefore we could first refund 2 months (62 days) of Usage Time back to your Services Surplus and then refund the total (less a $5.00 processing fee) to your payment method. Please verify if you want us to refund the Usage Time first and then refund, or just refund the current balance. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |