Support Board
Date/Time: Sat, 23 Nov 2024 07:09:30 +0000
Post From: sierra platform
[2024-09-11 17:14:03] |
John - SC Support - Posts: 36238 |
The account you show in the image (wilhem) is not the account you are posting from (wilhem19). You have multiple Sierra Chart accounts. Make sure you use the correct one. Refer to the following for how to log into your Sierra Chart software using a different account name: Sierra Chart - Software Login Instructions: Login with a Different Sierra Chart Account Name If you are no longer using this account (wilhem19) then we would like to remove it so you do not continue to have this issue. Please verify that we can remove this account. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |