Login Page - Create Account

Support Board


Date/Time: Sat, 23 Nov 2024 09:11:11 +0000



Post From: does this mean that someone else is logging into my account

[2024-09-05 20:39:30]
John - SC Support - Posts: 36238
That message means that while you had Sierra Chart running, your password was changed.

You stated that you changed your password, so if you did this and did not exit and restart Sierra Chart then this would be a reason to get that message.

If you are not sure, then start by exiting Sierra Chart and starting it again and use the password you think is correct.

If the password does not work, then you can reset your password by starting at the following link:
https://www.sierrachart.com/PasswordReset.php
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing