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Date/Time: Sat, 23 Nov 2024 12:32:44 +0000



Post From: Total Freeze of Computer

[2024-09-02 14:19:56]
Sierra_Chart Engineering - Posts: 17145
Check this setting:
Graphics Settings: Use OpenGL for Chart Graphics (Global Settings >> Graphics Settings >> Other)

Let us know how it is set.


Provide us the chart, following these instructions:
Support Board Posting Information: Providing Chartbook with Only a Single Chart

with the parallel lines, on that chart in the state just before you change the Line Style and then we will try to reproduce. Make sure to save the Chartbook (File >> Save) before attaching it.

Also this is a very unusual problem. It is something that we do not hear about. Make sure your video driver is up-to-date and the operating system. If we cannot reproduce it must be system specific.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2024-09-02 14:20:41