Support Board
Date/Time: Sat, 23 Nov 2024 12:47:48 +0000
Post From: delayed data
| [2024-09-02 13:13:57] |
| User449379 - Posts: 3 |
|
Hello, I have a serious problem- I started using Sierra today after 2 months of a break and it doesn't work properly. The data is delayed or- to be more precise- it doesn't move on at all. When I turned on Sierra at 2.45, i.e. and hour ago, the platform has been displaying the data until 2.45 and that's it- no new bars appear, nothing, as if the data flow were frozen.. Can you, please, tell me what I should do to make it work again? I have checked my payments and everything seems to be fine- I have paid for Sierrra as well as for Denali data. Thank you in advance for your support. Best regards, Aleksandra Hortecka-Pietrzak |