Support Board
Date/Time: Sat, 23 Nov 2024 08:59:02 +0000
Post From: Multiple Installations
| [2024-08-29 16:13:05] |
| John - SC Support - Posts: 36238 |
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In general, you should not post to old threads. It is best to post a new question into a new thread, as there may not be any relation to the old thread. But, we should still see the new posts and we would respond if we can. We have checked your postings from the last few months and we do not see this particular question asked. Also, all of the postings we reviewed had been responded to. Also, you have been posting in the "Account Support Tickets". You need to post general questions in this Support Board. The Account Support Tickets are for questions regarding your account that require privacy. This question, for instance, is one that other user's may be interested in and does not require privacy. -- To answer this question. You are allowed to have a total of 3 separate installations of Sierra Chart on a single computer all receiving the data from the Denali Exchange Data Feed at the same time. So can not get the data to all 4 of these installations at the same time. There is not way to "Piggy Back" in the way you are asking. Refer to the following: Denali Exchange Data Feed: Denali Exchange Data Feed Connections on Same Computer Simultaneously Some options: - Use the Rithmic data with the APEX connection. To do this, set the option for "Global Settings >> Data/Trade Service Settings >> Common Settings >> Allow Support for Sierra Chart Data Feeds" to "No" in that installation. - Do not use a separate installation for #2, rather use a Sub-Instance of #1, assuming the service connection is the same for these two installations. - Use a second computer for at least 1 of these installations. You can then get 3 more installations getting data on a second computer. But, you do have to pay a second set of exchange fees for this. Refer to the following: Denali Exchange Data Feed: Denali Exchange Data Feed on Two Computers Simultaneously For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |