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Date/Time: Sat, 23 Nov 2024 11:35:24 +0000



Post From: Software Crash from TPO Chart when Excluding Day from Chart Data

[2024-08-28 21:22:38]
User834053 - Posts: 4
Hi John,

Please disregard my previous message indicating that everything is okay.

Unfortunately, the issue persists, and I'd like to provide some additional details to clarify the problem.

When I have just one $INX chart in a separate chartbook, it works fine. However, as soon as I duplicate this $INX chart into my existing chartbook, which contains 14 other charts for the symbol ESU24_FUT_CME, it works only until I change the Tick Size to 0.25. After changing the Tick Size, the software crashes, even without using the "Dates To Exclude" option.

I have attached the message log file for further analysis. I also utilized the "Send for Analysis" option within Sierra Chart.

Please let me know if you need any further information or if there are additional steps I should follow.

Thank you for your continued assistance.

Best regards,
Marcin

Attachments:

Message Log File
attachmentSC_log1.txt - Attached On 2024-08-28 21:22:16 UTC - Size: 38.35 KB - 70 views