Support Board
Date/Time: Sat, 23 Nov 2024 12:23:18 +0000
Post From: Software Crash from TPO Chart when Excluding Day from Chart Data
| [2024-08-28 12:46:25] |
| User834053 - Posts: 4 |
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Dear Sierra Chart Support Team, I am experiencing an issue with Sierra Chart software where it crashes whenever I attempt to exclude a specific day from the chart data for the symbol $INX on the TPO chart. This issue occurred with the previous version of the software and continues to happen even after I updated to the latest version, 2670. This problem does not occur when I perform the same operation for other symbols, such as ESU24_FUT_CME, which works perfectly fine. To assist in diagnosing the issue, I have attached a screenshot of the error and the relevant log file. Could you please provide guidance or a solution to prevent the software from crashing when excluding a day for the $INX symbol on the TPO chart? Thank you for your assistance. Best regards, Marcin Attachments: Screenshot (image file) Log file (log file) https://www.sierrachart.com/image.php?Image=1724849065600.png Date Time Of Last Edit: 2024-08-28 18:54:45
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 image[1].php - Attached On 2024-08-28 12:34:41 UTC - Size: 171.28 KB - 91 views SC_log.txt - Attached On 2024-08-28 18:54:09 UTC - Size: 38.35 KB - 101 views |