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Post From: Problem with CQG WebAPI / Connect to Data Feed Disabled

[2024-08-26 14:43:57] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 36238
We see this: 2024-08-24 09:10:38.607 \| CQG WebSocket \| Timeout waiting for pong message from server. 2024-08-24 09:10:38.607 \| CQG WebAPI \| WebSocket closed. 2024-08-24 09:10:38.607 \| Connection to the external service has been lost. 2024-08-24 09:10:38.931 \| CQG WebAPI \| Sending Web API Logoff message. It looks as though that Sierra Chart could be freezing due to too much processing. You need to solve these circular references and all of these continuous recalculations: 2024-08-24 09:22:18.229 \| Chart #3 has tagged chart #12 for full recalculation. Chartbook: LeTradingFr_CB_Eurex_DAX_Trading_V2.Cht 2024-08-24 09:22:18.229 \| Chart #3 has tagged chart #17 for full recalculation. Chartbook: LeTradingFr_CB_Eurex_DAX_Trading_V2.Cht 2024-08-24 09:22:18.229 \| Chart #3 has tagged chart #25 for full recalculation. Chartbook: LeTradingFr_CB_Eurex_DAX_Trading_V2.Cht 2024-08-24 09:22:18.259 \| F.US.FDXSU24 [CBV][M] 1 Min #17 \| Performing a full recalculation because it has been tagged. Chartbook: LeTradingFr_CB_Eurex_DAX_Trading_V2.Cht 2024-08-24 09:22:24.826 \| F.US.FDXSU24 [CBV][M] Rev. 4t #12 \| Performing a full recalculation because it has been tagged. Chartbook: LeTradingFr_CB_Eurex_DAX_Trading_V2.Cht 2024-08-24 09:22:27.800 \| Chart #12 has tagged chart #25 for full recalculation. Chartbook: LeTradingFr_CB_Eurex_DAX_Trading_V2.Cht 2024-08-24 09:22:27.946 \| Chart #2 has tagged chart #12 for full recalculation. Chartbook: LeTradingFr_CB_Eurex_DAX_Trading_V2.Cht 2024-08-24 09:22:27.946 \| Chart #2 has tagged chart #14 for full recalculation. Chartbook: LeTradingFr_CB_Eurex_DAX_Trading_V2.Cht 2024-08-24 09:22:27.946 \| Chart #2 has tagged chart #25 for full recalculation. Chartbook: LeTradingFr_CB_Eurex_DAX_Trading_V2.Cht 2024-08-24 09:22:27.946 \| Chart #2 has tagged chart #3 for full recalculation. Chartbook: LeTradingFr_CB_Eurex_DAX_Trading_V2.Cht 2024-08-24 09:22:28.000 \| F.US.FDXSU24 [CBV][M] Rev. 4t #25 \| Performing a full recalculation because it has been tagged. Chartbook: LeTradingFr_CB_Eurex_DAX_Trading_V2.Cht 2024-08-24 09:22:33.513 \| Chart #25 has tagged chart #12 for full recalculation. Chartbook: LeTradingFr_CB_Eurex_DAX_Trading_V2.Cht 2024-08-24 09:22:33.548 \| F.US.FDXSU24 [CBV][M] 100 Volume #14 \| Performing a full recalculation because it has been tagged. Chartbook: LeTradingFr_CB_Eurex_DAX_Trading_V2.Cht 2024-08-24 09:22:33.770 \| F.US.FDXSU24 [CBV][M] 1 Min #3 \| Performing a full recalculation because it has been tagged. Chartbook: LeTradingFr_CB_Eurex_DAX_Trading_V2.Cht 2024-08-24 09:24:39.975 \| Chart #3 has tagged chart #12 for full recalculation. Chartbook: LeTradingFr_CB_Eurex_DAX_Trading_V2.Cht 2024-08-24 09:24:39.975 \| Chart #3 has tagged chart #17 for full recalculation. Chartbook: LeTradingFr_CB_Eurex_DAX_Trading_V2.Cht 2024-08-24 09:24:39.975 \| Chart #3 has tagged chart #25 for full recalculation. Chartbook: LeTradingFr_CB_Eurex_DAX_Trading_V2.Cht 2024-08-24 09:24:39.989 \| F.US.FDXSU24 [CBV][M] 1 Min #17 \| Performing a full recalculation because it has been tagged. Chartbook: LeTradingFr_CB_Eurex_DAX_Trading_V2.Cht 2024-08-24 09:24:46.714 \| F.US.FDXSU24 [CBV][M] Rev. 4t #12 \| Performing a full recalculation because it has been tagged. Chartbook: LeTradingFr_CB_Eurex_DAX_Trading_V2.Cht 2024-08-24 09:24:49.711 \| Circular chart reference detected. Charts: 25, 12. Chartbook: LeTradingFr_CB_Eurex_DAX_Trading_V2.Cht. 2024-08-24 09:24:49.716 \| F.US.FDXSU24 [CBV][M] Rev. 4t #25 \| Performing a full recalculation because it has been tagged. Chartbook: LeTradingFr_CB_Eurex_DAX_Trading_V2.Cht 2024-08-24 09:24:55.114 \| Circular chart reference detected. Charts: 12, 25. Chartbook: LeTradingFr_CB_Eurex_DAX_Trading_V2.Cht. Refer to: High CPU Usage \| Inactive User Interface \| Poor Performance \| Long Time to Load Chart Data \| Charts Reloading Often: 30.9 References to Other Charts / Continuous Full Recalculation of Charts And reduce the amount of data you have in the charts: 2024-08-24 08:57:13.218 \| The F.US.FDXSH17.dly symbol may not be the active contract month. 2024-08-24 08:57:13.218 \| Unable to determine transition date based on volume from files: F.US.FDXSH17.dly, F.US.FDXSM17.dly 2024-08-24 08:57:13.218 \| The F.US.FDXSM17.dly symbol may not be the active contract month. 2024-08-24 08:57:13.218 \| Unable to determine transition date based on volume from files: F.US.FDXSM17.dly, F.US.FDXSU17.dly 2024-08-24 08:57:13.218 \| The F.US.FDXSU17.dly symbol may not be the active contract month. 2024-08-24 08:57:13.218 \| Unable to determine transition date based on volume from files: F.US.FDXSU17.dly, F.US.FDXSZ17.dly 2024-08-24 08:57:13.218 \| The F.US.FDXSZ17.dly symbol may not be the active contract month. Refer to: Continuous Futures Contract Charts: Preventing Error Messages by Reducing Days to Load in Chart For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-08-26 14:44:53