Login Page - Create Account

Support Board


Date/Time: Sat, 23 Nov 2024 12:58:47 +0000



Post From: Problem with CQG WebAPI / Connect to Data Feed Disabled

[2024-08-23 22:10:27]
John - SC Support - Posts: 36238
There are no issues in the log that you supplied. But this is connected to "SC Data - All Services".

Are you still having an issue when connecting to CQG?

Make sure you translate your symbols when switching between services. When you change your service on the "Data/Trade Service Settings", you are prompted to update the symbols when you select OK to close that window. Make sure you select "Yes" to change your chart symbols to what is needed for CQG.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing