Support Board
Date/Time: Sat, 23 Nov 2024 14:51:52 +0000
Post From: Request to fix a small bug that happen sometimes.
| [2024-08-22 20:35:22] |
| Sierra_Chart Engineering - Posts: 17145 |
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This is definitively not a Sierra Chart problem. This is due to the external trading service you are using. We cannot help with it. There is no problem at all like this within Sierra Chart. The Flatten operation is sending the correct order and quantity to close the Positions for each account. Check the Trade Activity Log for what the issue is in your case: Trade Activity Log Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-08-22 20:36:23
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