Support Board
Date/Time: Sat, 23 Nov 2024 14:56:34 +0000
Post From: Data Disconnecting and Reconnecting
[2024-08-22 09:47:47] |
Sierra_Chart Engineering - Posts: 17145 |
What we see is absolutely unbelievable. We wonder if there is some manual configuration you have set on your computer of domain names. The IP addresses being resolved for the below domain names, are from about three years ago. They are simply completely wrong: ds4.sierracharts.com. Port 443 2024-08-21 14:16:20.075 | DTC Client socket (1) | Connecting to IP: 192.81.56.146. 2024-08-21 14:16:40.095 | SC Data with Depth | Connecting to the server ds12.sierracharts.com. Port 443 2024-08-21 14:16:40.111 | DTC Client socket (1) | Connecting to IP: 204.15.197.14. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |