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Date/Time: Sat, 23 Nov 2024 15:37:14 +0000



Post From: Data Disconnecting and Reconnecting

[2024-08-21 19:35:50]
Sierra_Chart Engineering - Posts: 17150
Your DNS server is returning the wrong IP information. This is really unbelievable.

Follow-through the instructions here and flush your DNS cache and if that does not work change to either Google or open DNS servers:
https://www.sierrachart.com/index.php?page=doc/helpdetails1.php#DomainNameServiceIssues
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2024-08-21 19:37:26