Support Board
Date/Time: Sat, 23 Nov 2024 15:17:42 +0000
Post From: Data Disconnecting and Reconnecting
| [2024-08-21 18:21:03] |
| maxpi - Posts: 181 |
|
It does not happen with ES, it is due to NISS market stat intraday chart. No data after 8/17 2024-08-21 14:14:31.661 | Trade activity files set size: 11 2024-08-21 14:14:31.661 | Trade Activity files deleted: 0 2024-08-21 14:14:31.710 | Reading Internal Order ID file. 2024-08-21 14:14:31.718 | Reading Trade Orders file. 2024-08-21 14:14:31.718 | Reading Trade Positions file. 2024-08-21 14:14:31.718 | Reading Trade Account Data files. 2024-08-21 14:14:31.719 | Software version: 2667 64-bit 2024-08-21 14:14:31.719 | Primary Thread ID: 4968 2024-08-21 14:14:31.719 | Usage end date: 2024-08-29 2024-08-21 14:14:31.719 | Enabled for: Advanced Features 2. 2024-08-21 14:14:31.719 | Enabled for: Sierra Chart Historical Data Service. 2024-08-21 14:14:31.719 | Enabled for: Denali Real-Time Exchange Data Feed. 2024-08-21 14:14:31.719 | Enabled for: Delayed Denali Exchange Data Feed. 2024-08-21 14:14:31.719 | Enabled for exchange2: CME 2024-08-21 14:14:31.719 | Allow Support for Sierra Chart Data Feeds is enabled. 2024-08-21 14:14:31.719 | Current selected Data/Trading service: SC Data - All Services 2024-08-21 14:14:31.719 | Custom symbol settings values: enabled 2024-08-21 14:14:31.719 | Chart Update Interval: 500 2024-08-21 14:14:31.719 | Intraday Data Storage Time Unit: 0 2024-08-21 14:14:31.719 | Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) 2024-08-21 14:14:31.719 | 2024-08-21 18:14:31 Local computer time in UTC 2024-08-21 14:14:31.719 | 2024-08-21 14:14:31 Local computer time in SC Time Zone 2024-08-21 14:14:31.719 | 2024-08-21 18:14:31 Server time in UTC 2024-08-21 14:14:31.719 | Local computer UTC time and Server UTC time difference: 0 seconds. 2024-08-21 14:14:31.719 | Program path: C:\SierraChart\ 2024-08-21 14:14:31.719 | Data Files path: C:\SierraChart\Data\ 2024-08-21 14:14:31.720 | OS Version Number: 10.0 2024-08-21 14:14:31.720 | Locale Setting: C 2024-08-21 14:14:31.720 | DLLs: 2024-08-21 14:14:31.720 | Allowed protected custom studies: 2024-08-21 14:14:31.720 | Crash reporter started: true 2024-08-21 14:14:31.720 | 2024-08-21 14:14:31.720 | Checking for new symbol settings. Requested symbol settings MD5 for service code scdataallservices. Request ID: 1. 2024-08-21 14:14:31.764 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. 2024-08-21 14:14:31.907 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. 2024-08-21 14:14:31.907 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. 2024-08-21 14:14:32.193 | Received 5 login tokens. 2024-08-21 14:14:32.875 | Symbol settings MD5 received. Request ID: 1. 2024-08-21 14:14:32.875 | Symbol settings are up-to-date for scdataallservices. 2024-08-21 14:14:34.224 | Requested user files to download. 2024-08-21 14:14:36.220 | 2024-08-21 14:14:36.221 | SC Data - All Services | Connected to server complete. 2024-08-21 14:14:36.221 | No download requests in the queue to start downloads for. | Number times message added: 3 2024-08-21 14:14:39.440 | Files to Open on Startup | Opening file: DisconnectWhenNISS.Cht 2024-08-21 14:14:39.480 | NISS-SP 30 Sec #1 | Reloading chart. 2024-08-21 14:14:39.497 | NISS-SP 30 Sec #1 | Chart data loading complete. 2024-08-21 14:14:39.972 | Using symbol data fast lookup vector 2024-08-21 14:14:39.972 | SC Data with Depth | Starting real-time market data updates for: NISS-SP. ID: 1 Service code: statscalc 2024-08-21 14:14:39.976 | SC Data with Depth | Connecting to the server ds12.sierracharts.com. Port 10048 2024-08-21 14:14:39.977 | DTC Client socket (1) | Creating socket. 2024-08-21 14:14:39.977 | DTC Client socket (1) | New receive buffer size: 0 2024-08-21 14:14:39.977 | DTC Client socket (1) | Connecting to IP: 204.15.197.14. 2024-08-21 14:14:39.980 | SC Data with Depth | Requesting security definition data for: NISS-SP. ID: 1 2024-08-21 14:14:39.980 | Starting DelayedDownloadMonitoringTimer 2024-08-21 14:14:39.980 | Starting HDTimeoutTimer 2024-08-21 14:14:39.981 | Added historical Intraday data request for NISS-SP to the queue. 2024-08-21 14:14:39.981 | Intraday data recording state for symbol NISS-SP is set to download 'Pending'. 2024-08-21 14:14:39.983 | Triggering next historical data download in queue. 2024-08-21 14:14:39.988 | Delaying start of download for NISS-SP. 2024-08-21 14:14:59.993 | SC Data with Depth | Timeout connecting to server. 2024-08-21 14:14:59.993 | DTC Client socket (1) | CloseSocket call. 2024-08-21 14:14:59.993 | DTC Client socket (1) | Closed. 2024-08-21 14:14:59.994 | SC Data with Depth | Disconnected from the server. 2024-08-21 14:14:59.994 | SC Data with Depth | Data feed disconnected. Will reconnect in 0 seconds. 2024-08-21 14:15:00.009 | SC Data with Depth | Connecting to the server ds4.sierracharts.com. Port 10048 2024-08-21 14:15:00.010 | DTC Client socket (1) | Creating socket. 2024-08-21 14:15:00.010 | DTC Client socket (1) | New receive buffer size: 0 2024-08-21 14:15:00.010 | DTC Client socket (1) | Connecting to IP: 192.81.56.146. 2024-08-21 14:15:10.004 | HD Request # 1 | Downloading Intraday chart data for NISS-SP to the file NISS-SP.scid. Service: statscalc 2024-08-21 14:15:10.005 | HD Request # 1 | Download start date-time: 2024-08-16 19:59:59.000000. File last date-time: 2024-08-16 19:59:59.000000 2024-08-21 14:15:10.005 | HD Request # 1 | Using server: ds12.sierracharts.com port 10150 2024-08-21 14:15:10.006 | Socket (2) | Creating socket. 2024-08-21 14:15:10.006 | Socket (2) | New receive buffer size: 0 2024-08-21 14:15:10.006 | Socket (2) | Connecting to IP: 204.15.197.14. 2024-08-21 14:15:20.020 | SC Data with Depth | Timeout connecting to server. 2024-08-21 14:15:20.020 | DTC Client socket (1) | CloseSocket call. 2024-08-21 14:15:20.020 | SC Data with Depth | Disconnected from the server. 2024-08-21 14:15:20.020 | SC Data with Depth | Data feed disconnected. Will reconnect in 0 seconds. 2024-08-21 14:15:20.020 | DTC Client socket (1) | Closed. 2024-08-21 14:15:20.035 | SC Data with Depth | Connecting to the server ds12.sierracharts.com. Port 10048 2024-08-21 14:15:20.036 | DTC Client socket (1) | Creating socket. 2024-08-21 14:15:20.036 | DTC Client socket (1) | New receive buffer size: 0 2024-08-21 14:15:20.036 | DTC Client socket (1) | Connecting to IP: 204.15.197.14. 2024-08-21 14:15:30.022 | Socket (2) | CloseSocket call. 2024-08-21 14:15:30.022 | Socket (2) | Closed. 2024-08-21 14:15:30.022 | HD Request # 1 | Error downloading historical Intraday data for NISS-SP. Timeout error connecting to server. 2024-08-21 14:15:30.022 | Added historical Intraday data request for NISS-SP to the queue. 2024-08-21 14:15:30.022 | Triggering next historical data download in queue. 2024-08-21 14:15:30.022 | Historical data download thread signaled to stop. 2024-08-21 14:15:30.022 | HD Request # 1 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds and wrote 0 records for NISS-SP 2024-08-21 14:15:30.022 | HD Request # 1 | Completion time: 20s. 2024-08-21 14:15:30.022 | 2024-08-21 14:15:30.022 | HD Request # 2 | Downloading Intraday chart data for NISS-SP to the file NISS-SP.scid. Service: statscalc 2024-08-21 14:15:30.023 | HD Request # 2 | Download start date-time: 2024-08-16 19:59:59.000000. File last date-time: 2024-08-16 19:59:59.000000 2024-08-21 14:15:30.023 | HD Request # 2 | Using server: ds4.sierracharts.com port 10149 2024-08-21 14:15:30.023 | Socket (2) | Creating socket. 2024-08-21 14:15:30.023 | Socket (2) | New receive buffer size: 0 2024-08-21 14:15:30.023 | Socket (2) | Connecting to IP: 192.81.56.146. 2024-08-21 14:15:40.034 | SC Data with Depth | Timeout connecting to server. 2024-08-21 14:15:40.034 | DTC Client socket (1) | CloseSocket call. 2024-08-21 14:15:40.034 | SC Data with Depth | Disconnected from the server. 2024-08-21 14:15:40.034 | SC Data with Depth | Data feed disconnected. Will reconnect in 0 seconds. 2024-08-21 14:15:40.034 | DTC Client socket (1) | Closed. 2024-08-21 14:15:40.049 | SC Data with Depth | Connecting to the server ds4.sierracharts.com. Port 443 2024-08-21 14:15:40.057 | DTC Client socket (1) | Creating socket. 2024-08-21 14:15:40.057 | DTC Client socket (1) | New receive buffer size: 0 2024-08-21 14:15:40.057 | DTC Client socket (1) | Connecting to IP: 192.81.56.146. 2024-08-21 14:15:50.032 | Socket (2) | CloseSocket call. 2024-08-21 14:15:50.032 | Socket (2) | Closed. 2024-08-21 14:15:50.032 | HD Request # 2 | Error downloading historical Intraday data for NISS-SP. Timeout error connecting to server. 2024-08-21 14:15:50.032 | Added historical Intraday data request for NISS-SP to the queue. 2024-08-21 14:15:50.032 | Triggering next historical data download in queue. 2024-08-21 14:15:50.032 | Historical data download thread signaled to stop. 2024-08-21 14:15:50.032 | HD Request # 2 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds and wrote 0 records for NISS-SP 2024-08-21 14:15:50.032 | HD Request # 2 | Completion time: 20s. 2024-08-21 14:15:50.032 | 2024-08-21 14:15:50.032 | HD Request # 3 | Downloading Intraday chart data for NISS-SP to the file NISS-SP.scid. Service: statscalc 2024-08-21 14:15:50.032 | HD Request # 3 | Download start date-time: 2024-08-16 19:59:59.000000. File last date-time: 2024-08-16 19:59:59.000000 2024-08-21 14:15:50.032 | HD Request # 3 | Using server: ds12.sierracharts.com port 10150 2024-08-21 14:15:50.032 | Socket (2) | Creating socket. 2024-08-21 14:15:50.032 | Socket (2) | New receive buffer size: 0 2024-08-21 14:15:50.032 | Socket (2) | Connecting to IP: 204.15.197.14. 2024-08-21 14:16:00.038 | SC Data with Depth | Timeout connecting to server. 2024-08-21 14:16:00.038 | DTC Client socket (1) | CloseSocket call. 2024-08-21 14:16:00.038 | SC Data with Depth | Disconnected from the server. 2024-08-21 14:16:00.038 | SC Data with Depth | Data feed disconnected. Will reconnect in 0 seconds. 2024-08-21 14:16:00.038 | DTC Client socket (1) | Closed. 2024-08-21 14:16:00.054 | SC Data with Depth | Connecting to the server ds12.sierracharts.com. Port 443 2024-08-21 14:16:00.057 | DTC Client socket (1) | Creating socket. 2024-08-21 14:16:00.057 | DTC Client socket (1) | New receive buffer size: 0 2024-08-21 14:16:00.058 | DTC Client socket (1) | Connecting to IP: 204.15.197.14. 2024-08-21 14:16:10.039 | Socket (2) | CloseSocket call. 2024-08-21 14:16:10.039 | Socket (2) | Closed. 2024-08-21 14:16:10.040 | HD Request # 3 | Error downloading historical Intraday data for NISS-SP. Timeout error connecting to server. 2024-08-21 14:16:10.040 | Historical data download thread signaled to stop. 2024-08-21 14:16:10.040 | HD Request # 3 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds and wrote 0 records for NISS-SP 2024-08-21 14:16:10.042 | HD Request # 3 | Add time&sales data | Remembered last file record date-time: 2024-08-16 23:59:59.000000 2024-08-21 14:16:10.042 | HD Request # 3 | Completion time: 20s. 2024-08-21 14:16:10.042 | HD Request # 3 | Intraday data download complete for NISS-SP. Unique request ID: 1 2024-08-21 14:16:10.042 | Removing historical data download ID 1. 2024-08-21 14:16:10.042 | Real-time Intraday chart data file updates started for NISS-SP 2024-08-21 14:16:10.042 | Intraday chart data file opened for NISS-SP 2024-08-21 14:16:10.042 | HD Request # 3 | Enabling Intraday chart updating for symbol. 2024-08-21 14:16:10.042 | 2024-08-21 14:16:10.042 | No download requests in the queue to start downloads for. 2024-08-21 14:16:20.058 | SC Data with Depth | Timeout connecting to server. 2024-08-21 14:16:20.058 | DTC Client socket (1) | CloseSocket call. 2024-08-21 14:16:20.058 | SC Data with Depth | Disconnected from the server. 2024-08-21 14:16:20.058 | SC Data with Depth | Data feed disconnected. Will reconnect in 0 seconds. 2024-08-21 14:16:20.058 | DTC Client socket (1) | Closed. 2024-08-21 14:16:20.073 | SC Data with Depth | Connecting to the server ds4.sierracharts.com. Port 443 2024-08-21 14:16:20.075 | DTC Client socket (1) | Creating socket. 2024-08-21 14:16:20.075 | DTC Client socket (1) | New receive buffer size: 0 2024-08-21 14:16:20.075 | DTC Client socket (1) | Connecting to IP: 192.81.56.146. 2024-08-21 14:16:40.079 | SC Data with Depth | Timeout connecting to server. 2024-08-21 14:16:40.079 | DTC Client socket (1) | CloseSocket call. 2024-08-21 14:16:40.079 | SC Data with Depth | Disconnected from the server. 2024-08-21 14:16:40.079 | SC Data with Depth | Data feed disconnected. Will reconnect in 0 seconds. 2024-08-21 14:16:40.079 | DTC Client socket (1) | Closed. 2024-08-21 14:16:40.095 | SC Data with Depth | Connecting to the server ds12.sierracharts.com. Port 443 2024-08-21 14:16:40.110 | DTC Client socket (1) | Creating socket. 2024-08-21 14:16:40.111 | DTC Client socket (1) | New receive buffer size: 0 2024-08-21 14:16:40.111 | DTC Client socket (1) | Connecting to IP: 204.15.197.14. |