Support Board
Date/Time: Sat, 23 Nov 2024 12:59:55 +0000
Post From: PROBLEM WITH STUDIES
| [2024-08-21 17:42:57] |
| John - SC Support - Posts: 36238 |
|
First, make sure you are not in "Safe Mode". Refer to the following: Sierra Chart - Software Login Instructions: Using Safe Mode If Safe Mode is not the issue, then do the following so we can view your Message Log: - Open the Message Log by selecting "Window >> Message Log". - On the Message Log window select "Edit >> Clear Message Log". - Select "Analysis >> Studies" and select the button for "Add Custom Study". - Select the button on the top of the Message Log that states "Send for Analysis". - Post in this thread letting us know that you have sent the Message Log. We'll take a look and see if there is something in the log that gives us some information. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |