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Date/Time: Sat, 23 Nov 2024 12:19:15 +0000



Post From: Problem with CQG WebAPI / Connect to Data Feed Disabled

[2024-08-20 19:10:59]
John - SC Support - Posts: 36238
There are a large number of errors in these charts, related to continuous contracts could reduce the number of days loaded in those charts:
Continuous Futures Contract Charts: Preventing Error Messages by Reducing Days to Load in Chart

But in terms of the data, the one thing we want you to ensure is that the following setting is set to a value of 3:
Sierra Chart Server Settings: Num. Retries After Timeout (Global Settings >> Sierra Chart Server Settings >> General >> Historical Data Client)
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing