Support Board
Date/Time: Sat, 23 Nov 2024 14:12:34 +0000
Post From: I have a delayed time of 10 minutes - a sign of unpaid
| [2024-08-20 15:36:52] |
| John - SC Support - Posts: 36238 |
|
You had $14.20 in your account and you were able to activate the "Full CME Group (CME, CBOT, COMEX, NYMEX) for Non-Professional Trading Accounts" at a cost of $5.50 which dropped your Services Surplus balance to $8.70. You then added the $10.00. We do not see any reason why you needed to add the $10.00. The funds will stay in your account until they are needed to pay for future fees. You can view the transactions for your account at the following link: https://www.sierrachart.com/UserControlPanel.php?page=TransactionLog For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |