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Date/Time: Sat, 23 Nov 2024 18:09:13 +0000



Post From: Footprint chart not updating

[2024-08-12 14:45:26]
Kirill Lubko - Posts: 1
Hello I recently wanted to duplicate my chart so I could see the same symbol in the 5 and the 1 minute timeframe, (followed the FILE-->NEW INSTANCE and copied my footprint chart to a new window) however after I duplicated my chart and conncected my laptop to a monitor I noticed that my charts stopped updating. I tried doing eveeything on your website that I could find, from 3.4 (not recieving real time data from a data feed) to 3.9 (options that disable chart updating). Every single time I recconect my feed it updates my chart yes, but it doesnt continue to give me data, say it will update it to the current time and price but then completely stop moving/updating (currently viewing ESU 24 CME futures). Please help.