Support Board
Date/Time: Sat, 23 Nov 2024 18:08:26 +0000
Post From: URGENT: not getting data
| [2024-08-12 13:01:31] |
| John - SC Support - Posts: 36238 |
|
The following in your log is the issue: 2024-08-09 19:36:44.943 | Denali Data Feed | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 2, NumCurrentConnectionsDifferentDevices = 3
You are connected to the Denali Exchange Data Feed from 3 computers in total, but you are only setup to connect from 2 computers simultaneously. You need to exit Sierra Chart from the third computer. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |